Introduction

VatsPower And Energy (“we”, “us”, “our”) is committed to protecting your privacy and safeguarding personal information. This Privacy Policy explains what data we collect, how we use it, who we share it with, and your rights regarding your personal data.

Information We Collect

We collect the following categories of information:

1. Contact information: name, email address, phone number, billing and shipping address.
2. Transaction data: order details, products purchased, payment confirmation.
3. Technical data: IP address, browser type, device information, cookies and usage data.
4. Support data: enquiries, communications, warranty and service requests.

How We Use Your Information

We use personal data for purposes including:

1. Processing and fulfilling orders, refunds and returns.
2. Communicating order status, promotions and service updates (with your consent where required).
3. Improving website functionality, product recommendations and user experience.
4. Preventing fraud and protecting our services.
5. Complying with legal obligations and record-keeping.

Legal Basis for Processing

Where applicable, we process personal data based on your consent, contract performance, legitimate interests (such as fraud prevention and service improvement), or to comply with legal obligations. For specific rights under local data protection laws, see the "Your Rights" section below.

Cookies & Tracking

We use cookies and similar technologies to personalise content, remember preferences, analyse traffic and provide targeted marketing. You can manage cookie preferences via your browser settings or our cookie banner where provided.

Third-Party Services

We may share information with trusted third parties such as payment processors, shipping partners, analytics providers and marketing platforms. These partners are contractually required to protect your data and may only process it for specified purposes.

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss or destruction. While we do our best to secure your data, no method of transmission over the internet is completely secure.

Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose; transactional records are retained for statutory periods.

Your Rights

Depending on applicable law, you may have rights including access to your personal data, correction, portability, restriction of processing, objection, and the right to request deletion. To exercise your rights, contact us at the address below.

Children

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us to request deletion.

International Transfers

Personal data may be transferred to, and processed in, countries other than your own. When we transfer data internationally we take steps to ensure it is protected in accordance with this Policy and applicable law.

Updates to this Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date.

Contact Us

For privacy inquiries, data access requests or concerns, contact our Data Protection Officer at:

VatsPower And Energy

Address: 101, Mahils Prem Kunj, Sahdeo Mahto Marg, S.K. Puri, Patna-800001

Email: vatspowerandenergy@gmail.com

Phone: +91 99555 42506